Last updated: August 2026

1. Who we are

Berry Co Home Loans is the trading name used by K2020187850 (South Africa). For purposes of this website and the personal information we process in operating the business, Berry Co Home Loans may act as the responsible party under the Protection of Personal Information Act 4 of 2013 (POPIA).

Contact: 067 862 7301 · belinda@berrycohomeloans.co.za
Business/service address: Crystal Lane, Palm Lakes Estate, KZN, South Africa

2. Personal information we may collect

Depending on how you use our website and services, we may collect information such as your name, identity and contact details, employment and income information, financial information, property and home-loan information, supporting documents, correspondence and information you voluntarily provide to us. We may also receive information from estate agents, attorneys, banks and other parties involved in your home-loan application where lawful and appropriate.

3. Why we use your information

We process personal information to respond to enquiries, assess and prepare home-loan applications, communicate with you, submit and manage applications with banks, obtain and communicate application outcomes, provide customer support, maintain business and compliance records, prevent fraud or misuse, meet legal and regulatory obligations, and operate and improve our website and services.

4. Providing information

Some information is necessary for us to assist with a home-loan enquiry or application. If required information is not provided, we may be unable to assess, prepare, submit or progress the application. Where information is optional, we will process it only for a lawful purpose.

5. Who we may share information with

Where necessary for your home-loan process or another lawful purpose, information may be shared with banks, the GetGo Home Loans platform and related service providers, attorneys, estate agents, valuers, credit or verification service providers, technology and hosting providers, professional advisers, regulators or public authorities. We do not sell your personal information.

6. Cross-border processing and service providers

Some technology, cloud, email or other service providers may process or store information outside South Africa. Where this occurs, we take reasonable steps to use appropriate service providers and safeguards and to process information in accordance with applicable law.

7. Security and retention

We take reasonable technical and organisational steps to protect personal information against loss, unauthorised access, interference, alteration, disclosure or destruction. We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to meet legal or contractual requirements, or to establish, exercise or defend legal rights.

8. Your rights

Subject to applicable law, you may request access to personal information we hold about you, ask for inaccurate information to be corrected or deleted where appropriate, object to certain processing, or withdraw consent where processing is based on consent. To make a request, contact us using the details below.

9. Direct marketing

Where we send direct electronic marketing, we will do so in accordance with applicable law. You may ask us to stop marketing communications at any time using the unsubscribe option provided or by contacting us.

10. Website, cookies and third-party links

Our website may use essential or functional technologies needed to operate the site. If analytics, advertising or other non-essential tracking technologies are introduced later, the website should be updated with an appropriate cookie notice or consent mechanism. Links to third-party websites, including Google, WhatsApp and bank or service-provider sites, are governed by those third parties' own privacy practices.

11. Information Officer and complaints

Belinda Rogers
belinda@berrycohomeloans.co.za

If you believe your personal information has been processed unlawfully, please contact us first so that we can try to resolve the matter. You also have the right to lodge a complaint with the Information Regulator (South Africa) via its official website at inforegulator.org.za.

12. Changes to this policy

We may update this policy when our practices, services or legal requirements change. The current version will be published on this page.